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Shopping and Checkout

What types of items are available in your shop?
If I purchase a greeting card, can you send it to the recipient for me?
Do you offer any sales on items in the shop?
Can I purchase gift certificates?
Are any items available to purchase locally?

Custom Art Commissions

What types of photos can I submit to create custom artwork?
What sizes are available for custom art commissions?
What is a custom art commission?
What else can I get my custom art commission printed on?
I’m ready to order a custom art commission. What is the process for ordering and creating my artwork?
Can I get the digital files for my custom art commission?

Wholesale Orders

What is the minimum order for wholesale purchase?
I would love to sell your items in my store! Are any items available to purchase wholesale?
I love your products, but I’m not ready to order yet. How can I stay in touch?
How quickly can I get my wholesale order?
Can I request a sample of your products?

Ordering Wedding Invitations

What’s the minimum quantity of invitations that I can order?
What should my invitations say?
What payment options do you offer? When is payment due?
What items can I get to match my suite?
What is your refund policy on invitations?
What if I need to have my invitations reprinted?
What if I can’t pay for my invitation order in full?
I’d like a sample of an invitation design before I order. How do I get one?
I see an invitation design I like, but I want to change it a little bit. Can I?
I need my invites faster! Can I order rush service?
I love your style, but I don’t see something that fits my personality. Can you make something custom for me?
How long will my invitation order take?
How long will my invitation order take to ship?
How is my wedding invitation order printed?
How does my wedding invitation order ship?
How do I submit names for address printing?
Do you offer hand calligraphy services?
Do you have any eco-friendly invitation options?
Do I get a proof before my invitations are printed?
Can you print a design I already have?

Ordering Semi-Custom Stationery

What is digital addressing?
What customization options are available for invitations?
How do I request a customization change for an order I’ve already placed?
Can I add a photo to my save the date or invitation?

Print Ready Invitations

What kind of paper should I use to print my Print Ready Invitations?
How do I print my invitations at home?

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About CharmCat

CharmCat Creative LLC is a fine art studio and stationery business specializing in unique greeting cards, fine art prints, small gift items, watercolor wedding invitations, custom watercolor wedding maps, watercolor venue paintings, and other art commissions; located in Martinsville, Virginia; serving local clients and planners in Roanoke, Virginia; the New River Valley area of Virginia; Raleigh, North Carolina, the Triad area of North Carolina; plus clients and planners worldwide.

Find out more about me and my mission!

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