What kind of information do we collect?
When you purchase something from our store, you provide personal information such as your name, address, and contact information in order to complete the sale. You have the option to sign up for voluntary marketing contact, such as email or text message, when providing your personal information.
How do I provide consent?
By loading any Web page on the charmcat.net domain, you consent to submit anonymous tracking information. The use of ad blocking software does not overrule your consent.
When you provide any personal information during the course of a transaction or purchase, you consent that your information may be used for any transaction-related purpose, such as to verify your credit card, arrange for a delivery, send a paper or digital receipt, or other transaction-related purposes.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for expressed consent.
By using any part of this Web site, you consent that you are at least (a) the age of majority in your jurisdiction; or (b) that you are at least the age of majority in your jurisdiction and you have given us permission to let any minors in your charge to use our site.
How do I withdraw my consent?
You may not visit any charmcat.net Web page without consenting to anonymous tracking information. Tracking information is retained for an indefinite period of time.
Personal information related to transactions or purchases is required in order to ensure the best customer experience possible. Once a transaction is complete, your personal information will be stored in your personal account, but will not be used again without your permission.
If you would like to revoke consent for your personal information to be used for other purposes, such as marketing, follow the unsubscribe link included at the bottom of any material you receive through text or email.
Do you disclose my information to any third parties?
All personal information collected by CharmCat is kept private.
Additionally, CharmCat or its third-party services may be located in a jurisdiction different from your own, and as such laws regarding privacy may vary.
If we are required by law, or becomes part of an investigation, we will disclose your personal information to the proper authorities.
How do you keep my information safe?
Tracking information is collected through the use of unique cookies. This data is accessed through webmaster tools and is only available to site administrators.
You may choose to clear your cookies through the menu on your personal computer. CharmCat is not obligated to delete old cookies.
Some personal information, such as your name and shipping address, is stored as part of your user account on the CharmCat Web site. This information is only accessible to you and site administrators for the purposes outlined above. All personal information stored by CharmCat is protected by reasonable precautions following industry best practices.
Personal information regarding payment methods is not stored on CharmCat servers, but is managed by our third-party services. CharmCat chooses its service providers in part because of their reliability, but is not responsible for breaches in privacy. The information provided to third parties is governed by their privacy policies.
Who can I contact with questions?
Please contact our officer with any questions or concerns, or to update any personal information, at ashleigh [at] charmcat.net.